Looking for help?

How long will it take to receive my order?

We aim to dispatch all orders within 4 working days.

Delivery to UK Mainland is within 3-13 working days.  

Delivery to some parts of Scotland, Northern Ireland, Isle of Man and Isle of Wight may be slightly longer.

Estimated delivery time will be displayed at checkout.

International shipping times depend on the products and destination (estimated at checkout or via email).

Where is my order?

If your order was placed more than 7 working days ago and has not been in touch. Please contact us so we can see the reason for the delay.

If your order has already been dispatched, please check the status of your tracking number. If you still require assistance, please contact us. 

What countries do you ship to?

We ship worldwide. 

May of our products can be purchased directly through our website. 

However, if at checkout you are unable to proceed with your order, please contact us with your full shipping address and the item(s) you would like to order so we can provide you with a shipping quote.

Do you offer a weekend delivery service?

Unfortunately we do not offer a guaranteed weekend delivery service.

Do you offer a collection service?

Unfortunately we do not have the facilities for a collection service.

How do I return a product?

Our policy lasts 7 days from the delivery data, which means you have 7 days after receiving your item to request a return. 

Items must be returned in the same condition in which they were received, be uninstalled/unused, and include all the original packaging.

To initiate a return, please fill in our ‘Contact us’ form.

To read our full return & refund policy, please click here.

How long will it take to receive my refund?

Refunds are processed within 7 working days from when we receive the item(s).

Refunds will be processed back to the original payment method.

Can I exchange an item?

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

What payment method do you accept?

We accept most payment methods including: Visa, Mastercard, American Express, Apple Pay, Google Pay, BACs and more. You can see all the accepted payment methods by scrolling to the bottom of the page.

Our payment gateway is PCI compliant making it safe and secure.

Why has my payment failed?

Our payment gateway uses industry standard checks to ensure transactions are safe & secure.

Payment transactions can fail for various reasons, the most common issue is, entering the incorrect billing information at checkout.

Your bank will automatically make a pre-authorisation payment to ensure your billing information is correct and that you have the required funds to complete the transaction. However, if your order was unsuccessful, the pending amount will be reversed automatically by your bank within 3-5 working days. Once the pending amount has been reversed, feel free to purchase your order again.

Please ensure your full billing address including postcode matches the registered address linked to your bank account/credit card.

If the correct billing address is being entered, please try again with another payment card. If this is unsuccessful, please get in touch with us and we can offer an alternative payment method.

My order was unsuccessful, why have I still been charged?

Your bank will automatically make a pre-authorisation payment to ensure your billing information is correct and that you have the required funds to complete the transaction. However, if your order was unsuccessful, the pending amount will be reversed automatically by your bank within 3-5 working days. Once the pending amount has been reversed, feel free to purchase your order again.

This is common practise to ensure payment transactions are safe & secure.

Please ensure your full billing address including postcode matches the registered address linked to your bank account/credit card.

If the correct billing address is being entered, please try again with another payment card. If this is unsuccessful, please get in touch with us and we can offer an alternative payment method.

Do you offer a payment plan?

At the moment we do not offer a payment plan. Please watch this space for updates. 

Do you offer a fitting service?

Yes, we offer a fitting service every Monday - Saturday between 9am-5pm in Southend-On-Sea, Essex. 

For other regions, we may be able to schedule fitting for you at a trusted garage. 

How do i know if an item will fit?

Information on if an item will fit on you car is available on our product page.

However, if you are still unsure or require more information, please do not hesitate to get in touch. Click the 'Contact us' button below. We are more than happy to help.

Can you source a product that you do not sell on your website?

Certainly. Please get in touch below and we will try to source the product for you.