Fitting Terms & Conditions

Last updated 13 October 2026

These terms apply when you book us to fit parts to your car at our workshop in Southend-on-Sea. They sit alongside our terms of service, which cover buying parts. Nothing here affects your legal rights.

1. Parts and fitting are separate

Buying parts and booking fitting are two separate contracts. Your rights on the parts themselves (returns and faulty parts) are in our returns policy. These terms cover the fitting work.

2. Quotes and booking

Tell us your car (registration, model and year) and the parts you want fitted, and we'll quote a price and agree a date. We may ask for a deposit to hold your slot, and we'll confirm the amount when you book. A quote covers the work described in it. If we find something that needs extra work, we'll explain and ask you before doing it.

3. Parts you supply

We can fit parts bought elsewhere. We'll check them before we start, but we can't guarantee how they'll fit, and we're only responsible for our own workmanship, not for faults in the parts.

4. Cancelling or moving your booking

If you cancel or move your booking at least 48 hours before your slot, or within 14 days of booking (as long as the work hasn't started), we'll refund your deposit in full or move it to your new date. If you cancel later than that, or don't arrive, we keep the deposit to cover the time we reserved for you. If we have to cancel or move your booking, we'll tell you as soon as we can, and you can choose a new date or a full refund of your deposit.

5. Before we start

When you bring your car in, we'll look it over with you and note any existing damage, worn or broken clips, previous repairs or modifications that could affect the work. Please tell us about anything you know of, take your valuables out, and leave enough fuel or charge for us to move the car around the workshop.

6. Doing the work

We fit parts with reasonable care and skill, following the part maker's instructions where there are any. We test-fit each part before fitting it permanently. If it doesn't fit as it should, we'll stop and talk to you before going further, and you won't pay for fitting we haven't been able to do.

Aftermarket parts can need minor adjustment, trimming or adhesive to fit well. We'll always ask before doing anything that permanently changes your car, such as drilling.

Old trim clips and fixings can break when panels come off, especially on older cars. We'll replace them where we can and tell you first if there's a cost.

7. Your car while it's with us

We look after your car with reasonable care while it's with us, and we're responsible for damage we cause. We're not responsible for faults that already existed or that aren't connected to our work.

Please collect your car on the agreed day. If it isn't collected within 7 days of us telling you it's ready, we may charge a reasonable storage fee, which we'll tell you about in advance. Cars left for longer will be dealt with as the law allows, after we've given you written notice.

8. Payment

The balance is due when you collect your car, unless we agree otherwise. We take card and bank transfer. We may keep the car until the balance is paid.

9. Aftercare

Parts fitted with adhesive tape need about 24 hours to cure, so please don't wash the car until then. Check that parts are secure after your first few drives, and tell us straight away if anything moves or looks wrong. Avoid brush car washes and aiming a pressure washer at the edges of fitted parts.

10. If there's a problem with our work

We fit parts with reasonable care and skill. If a part we fitted comes loose, or a problem is caused by our workmanship, tell us as soon as possible and we'll put it right free of charge. This doesn't cover damage from accidents, impacts or stone chips, or parts removed or changed by anyone else. None of this affects your rights under the Consumer Rights Act 2015.

11. Insurance and road use

Some modifications must be declared to your insurer. It's your responsibility to tell them, and to make sure your car stays roadworthy and legal to use on the road.

12. Complaints and law

If you're not happy with our work, tell us as soon as possible and we'll look at it with you. These terms are governed by the law of England and Wales.

Project Styling is a trading name of PROJECT STYLING LTD, a company registered in England and Wales (company no. 15336854). Registered office: Howards Way, Leigh-on-Sea, Essex, SS9 5FB. sales@projectstyling.co.uk · 07540 331557.